Relationship Management client, A7Line
Build, develop and improve your Customer Relationship with A7Line !
Our Customer Relationship Management (CRM) solution will enable you to maintain a good relationship with your customers in order to retain them and to manage their follow-up as much as possible for technical maintenance and commercial follow-up.
This loyalty is carried out according to four essential points:
– Pre-sales: during this phase, we analyze the information on your customers in order to know the needs of the customers and to readjust your offer accordingly.
– Sales: it is at this stage that the CRM¹ A7Line becomes an essential tool because it helps to assist salespeople in making contacts, appointments, raises, etc.
– Customer service: Our Customer Relationship Management solution allows you to gather all the information of your customers which facilitates the contacts. If you know your client, he feels recognized.
– After sales: thanks to the CRM¹, you ensure a better follow-up for your assistance service.
With A7Line, use all the information of your customers to understand their needs and therefore to better answer them.
(1) Customer Relationship Management